Introduction

Welcome to the coaching services provided by Bahar Alexander under The Alexander Method. This document outlines the terms and conditions to which you agree by participating in our coaching programs. Please read these carefully to ensure you understand and can maximize the benefits of your coaching journey.

Responsibility

• Your Coach: Bahar Alexander is committed to supporting you in achieving your desired outcomes and results.
• You: You acknowledge that you are responsible for your own change and the outcomes of your life.
• Collaboration: Your coach will work with you to identify solutions and offer suggestions, options, and advice based on their professional experience and training.
• Decisions: You accept full responsibility for all decisions and actions you take.

Confidentiality

• Bahar Alexander respects your privacy and will not disclose your participation in a coaching program without your express consent. You are free to discuss your coaching experience with anyone at any time.

Scheduling

• Coaching sessions must be scheduled in advance by mutual agreement. If you need to cancel or reschedule a session, please notify your coach at least 48 hours in advance. Failure to do so will result in the session being forfeited and charged in full. Rescheduling is subject to coach availability and must be confirmed via phone or email.

Tasking

• Tasks and assignments are designed to accelerate your development and achievement of your goals. It is advisable that you engage fully and hold yourself accountable.

Free Extra Time

• Catch Up Calls: Brief catch-up calls between sessions are offered at no extra charge to discuss any issues or celebrate achievements.
• Email Access: You can contact your coach via email during the week to share successes, seek clarification on tasks, or address minor concerns without additional cost.

Terms & Conditions

• Cancellation Policy: You may cancel this agreement and any associated payments within five business days from the signed date for a full refund minus any costs for services already provided, such as the intake session. Cancellations beyond this period are subject to a deduction of used services plus a 10% transaction fee.
• Notice of Cancellation: Cancellations must be submitted in writing via email to info@alexandermtd.com or via Whatsapp at least 24 hours before the scheduled session. Missed sessions without proper notice are non-refundable and cannot be rescheduled.

Program Terms

• Program Completion: Coaching programs are sold as complete packages and are intended to be completed as whole units. Discontinuation or partial completion does not entitle the client to a refund, credit, or transfer of unused sessions.
• Membership Suspension: Monthly support memberships can be canceled by the end of each month via email.

Payment

• All coaching packages must be paid in full prior to the commencement of the coaching journey. Payments for intake sessions are due seven days before the session.

Intellectual Property

• All materials provided during the coaching sessions are copyrighted and are not to be recorded, used, or reproduced without explicit written permission from Bahar Alexander.

Indemnification

• You agree that all actions you take as a result of this coaching are performed voluntarily and are your own responsibility. It is advisable to seek independent professional advice before undertaking any significant physical, business, or investment actions.

Agreement

• By signing a coaching agreement or making a payment to Bahar Alexander, you agree to abide by all the terms and conditions outlined in this document.